Refund & Return Policy
1. Returns Window
We want you to be satisfied with your purchase. If you change your mind, you can return your unused plastic storage bags in their original packaging within 14 days of delivery for a full refund or exchange.
2. Damaged or Defective Items
If your packaging order arrives damaged, defective, or incorrect, please notify our team within 48 hours of receipt at [Your Contact Email Address]. We will arrange a replacement or issue a full refund, including shipping costs.
3. Exclusions
Custom-made or specially manufactured high-volume orders cannot be returned or refunded unless they are defective or do not match the approved proof.
4. Refund Process
Once your return is received and inspected, we will send you an email confirmation. Approved refunds will be processed directly back to your original payment method within 5–7 business days.